Our incredible support team is available to assist via phone, live chat, and email. Out of an abundance of caution and in an effort to keep our community and employees safe, we are no longer offering in-person support for drop-offs, pick-ups, orders, or troubleshooting until further notice. If you require in-person assistance, please inquire with a local bike shop.
To get in touch, please reach out to firstname.lastname@example.org or by phone (1-800-783-7257) Monday through Friday from 8AM-5:45PM CST, with a short pause on Fridays from 3PM-4PM CST for department meetings. Due to an unprecedented number of requests, you may experience a delay in response. Please know our team is working hard to respond to all requests as quickly as possible.
We appreciate your patience and understanding during this time.