I got all the questions answered and parts numbers I needed to order my parts when I called their customer service.They even ordered everything and shipped it to me.Could not have asked for better customer service
j
james peterson
it didn't fit my model
G
GREGORY HILL
Quality:
1
5
Value:
1
5
I ordered 2 of these at first you sent the wrong part then when you sent the correct part you only sent one. I really like your product but your ordering and customer service is very lacking in quality.
C
CLINT JAMESON
Quality:
1
5
Value:
1
5
The wheel straps have to be replaced about every six months. I have requested warranty straps and i get nothing. If I want to use the rack, I have to purchase more straps. Should have purchased a Kuat Rack and my next rack will be a Kuat
B
Bill McArthur
Quality:
1
5
Value:
1
5
Surprised the original broke. Replacement shipped quickly.
I got all the questions answered and parts numbers I needed to order my parts when I called their customer service.They even ordered everything and shipped it to me.Could not have asked for better customer service
j
james peterson
it didn't fit my model
G
GREGORY HILL
Quality:
1
5
Value:
1
5
I ordered 2 of these at first you sent the wrong part then when you sent the correct part you only sent one. I really like your product but your ordering and customer service is very lacking in quality.
C
CLINT JAMESON
Quality:
1
5
Value:
1
5
The wheel straps have to be replaced about every six months. I have requested warranty straps and i get nothing. If I want to use the rack, I have to purchase more straps. Should have purchased a Kuat Rack and my next rack will be a Kuat
B
Bill McArthur
Quality:
1
5
Value:
1
5
Surprised the original broke. Replacement shipped quickly.